How to solve MB Star C4 System Error(s)”2221-32″ Internet Error

MB Star C4 is professional diagnostic and program tool for Mercedes Benz cars, trucks, buses, support models from 1996 to 2018. Some of our customers meet the problem when using the Xentry 2018.12 software. We can help to share you how to solve MB Star C4 SD Connect multiplexer System Error(s)”2221-32″ Internet Error.
SD C4, MB Star C4,

MB Star C4 for Mercedes cars trucks diagnosis and programming.

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Error Show:

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Solution by obd2tool tech team:

1. Reason of the System Error(s)”2221-32″ Internet Error: some application update automatically

2. Solutions: Connect us via email – sales@obd2tool.com, our tech will fix well for you via teamviewer.

Based on many different problems you may have during diagnosis and programming, our team can offer you good solutions or help you solve the problems. Welcome to your contact any time!

SDC4 setting failure and configuration don’t work

Solution to the failure of SD C4 setting and configuration don’t work.

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Unscrew

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This is correct wiring diagram.

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Right click on the icon “StartKeyCenter”, then “Properties” – “Find target”

On the desktop, right click on “StartKeyCenter”, then option “Properties” – “Find target” – “Mercedes Benz” – “Sdconnect ToolKit”, rename the last 3 folder, delete the final letter”x”

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At the right corner of the desktop, click “Administrator”.
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This toolkit is being initialized

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Click “00/Cable Accessible”

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Click on “Register / Configure”

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Update “CSD_2_11.zip”

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The system software was successfully updated.

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Back to update “Bootimage_2_3.zip”

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The system software was successfully updated.

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Back to click on “00/ Cable Accessible”

You see it’s accessible.

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Click on “Software update”, then “03 PMpic29_cpld13.zip”

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The system software was successfully updated.

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Check the information

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Back to the desktop, right click on “StartKeyCenter”, then option “Properties” – “Find target” – “Mercedes Benz” – “Sdconnect ToolKit”, rename the last 3 folder, add a suffix “x”

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Done

FAQ of MB SD C4 Functions, System Requirement and Activation

As a hot sale product in Obd2tool.com, MB SD C4 leads a heated discuss and consult. And now, we have collected some frequent asked questions about MB SD Connect C4 and sort them in functions, computer system and activation.

MB SD C4 Functions FAQ
Q: Does SD Connect 4 support SCN coding?
A: Yes,SD Connect 4 support SCN coding,but you should get the account yourself.

Q:MB SD C4 could read chassis number for Smart 1998, but unable to test ECU after connected with the car.
A: It needs login password when test Smart, we have DAS SMART Calculator to help calculate login password.

Q: Can SD C4 diagnose ML 270 2005 and A class W169 2007?
A: Yes, C4 could diagnose ML 270 2005 and A class W169 2007.

Q: Can SD C4 diagnose Mercedes Benz Trucks, 3335, 1823 and 1413?
A: Yes, C4 could diagnose Benz Trucks, 3335, 1823 and 1413.

Q: Can SD C4 diagnose and program for Mercedes Benz BUS body.
A: Yes, C4 could diagnose MB Bus body.

Q: Does MB SD C4 support W205, w222 and w906?
A: Yes, MB SD C4 can support w205, w222 and W906.

Q: Where to find Smart TAN CODE in the software of SD Connect 4?
A: Sorry, so far we have no Smart TAN code, advice you go to 4S store or original factory to consult.

MB SD C4 Computer system requirement FAQ
Q: Does SD Connect 4 contain SATA HDD?
A: There are three kinds of hard disk formats for SD Connect 4 , including: for Dell D630, for T30 and moveable hard disk, and only two kinds of format for SD C4 , including: for Dell D630and moveable hard disk. Do they contain SATA HDD? It depends on which kinds of HDD, please write a note which format you need when ordering.

Q:  Is SD C4 compatible with window7?
A: moveable hard disk version is compatible with WIN7, better Professional version. But suggest you not use WIN7, 90% sdc4 software get broken because of the usage of WIN7.

Q: I have blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.
A: make sure your Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q: When I click “Diagnostic” to find “Fingerprint ID” of SD Connect 4, I got an error” Internal error (3.17)- 3.89 You must contact the user help Desk “.
A: Check whether your computer is compatible with latest xentry software. If you choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if you choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

MB SD C4 Activation FAQ
Q: when I setup SD connect compact 4 hard disk; I got a message reading “No access authorization code! Please contact the Star diagnosis call center”.
A: It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active. As for how to get Hardware fingerprint, LAN-ID and HW-ID,

Q: When I open EPC of MSD Connect 4, I got error message “unable to start application program”, what’s the reason?
A: Firstly, make sure EPC is activated. Secondly, make sure enter EPC from “EPC NET EXPLORER ” and find out LAN ID, finally active it. (A part of users tend to directly start EPC from Xentry, this is not correct.) Still have got the same error? Please contact us for remote assistance.

Q: After I get MB SD connect c4 activation file, I have no idea how to use it, active by star utilities or by EWA NET?
A: We have video tutorial, please click column “Video” to watch. Important note: make sure enter EPC from “EPC NET EXPLORER” and find out LAN ID, finally active it.

Q: I insert the DELL D630 hard disk of MB STAR compact C4 into the computer and then turn on the computer; it asked me for administrator code, what is this code?
A: This administrator code is: User$star2004

MB SD C5 SD Connect Compact 5 Star Diagnose for Cars & Trucks

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New MB Compact 5 Features:
1. New MB SD Connect Compact 5 Star Diagnosis support wireless diagnose;
2. New MB SD Connect Compact 5 Star Diagnosis not only support K line diagnose and CAN BUS,but also UDS diagnose protocol. Because old MB STAR C4 main board do not have UDS chip, so old MB STAR C4 can not support it;
3. Multiplexer now use Lan cable to connect
4. Connector adopt Military quick swap technology, it can support 10,000 times pull plug, more stable;
5. All core accosseries adopt original new packing chip, and 24hours test, guarantee the quality of the products;

Item specifics
Condition:     New
OBD Interface:     OBD, OBDII
Country/Region of Manufacture:     China
Sub-type:     MB SD Connect Compact 5 Star
Custom Bundle:     No
Support:     for Mercedes Benz Cars After Year 2000
Manufacturer Part Number:     k001SP255
Type:     Auto Diagnostic Tool
Modified Item:     No
Vehicle Type:     Passenger Vehicle
Warranty:     1 Year

Top 4 Reasons to Get MB SD Connect Compact 5:
1. Support Wireless
2. Supported Multi-Language: English/Bulgarian/Danish/Greek/Spanish/French/Italian/Korean/Polish/Romanuan/Serbo-Croatian/ Turkish/Czech/German/Finish/Hyngarian/Japanese/Dutch/Portuguese/Russian/Swedish/Chinese
3. Support Mercedes Benz Cars After Year 2000
4. Support Offline and Online Programming, If You Want to Do Online, Please Buy This Online SCN Coding Service

MB SD Connect Compact 5 Supported Vehicle List:
Support Mercedes Benz Cars After Year 2000

Passenger Car Support List:
A(176),  A(169),  A(168),  B(246),  B(245),  CLC(117),  C(204)  C(203),  C

(202),  190(201),  E(212),  E(211),  E(210),  124(124),  S(222),  S(221),  S(220),  S(140),  S(126), E(207),  CLK(209),  CLK(208),  CLS(218),  CLS(219),  CL(216),  CL(215),  CL(140)  SLK(172),  SLK(171),  SLK(170),  SL(231),  SL(230),  SL(129),  SL(107),  SLS(197), M(166),  M(164),  M(163),  G(463),  G(461),  E(212),  E(211),  E(210),  124(124),  S(222),  S(221),S(220),  S(140),  CLK(209),  CLK(208),  CLS(218),  CLS(219),  CL(216),
CL(215),  CL(140),  SLK(172),  SL(231),  SL(230),  SL(129),  SL(107),SLS(197),  M(166),  M(164),  M(163),  G(460),  GL(164),  GLK(204),  R(251)

Van Support List:
MB 100(631),  T1,  SprinterIII,  SprinterII,  SprinterI,  Sprinter900,  Citan,  Vito(639),  Vito(638), V(638),   Viano(639),  T2,  Vario,  Vaneo(414)

Truck Support List:
Actros963/4,  Actros2,3,  AtegoIII,  AtegoII,  AxorII,  Eonic,  Zetros,  Actros,  Atego Light,  Atego Heavey,  HPN M96,  Atron,  HPN M2000,  SKL,  FSK,  Further model series

Unimog Support List:
U20,  UGN,  UHN

Bus Support List:
TRAVEGO,  INTOURO,  INTEGRO,  CITARO,  CAPACITY,  CITO,  TOURISMO,  O350/O403, CONECTO,  O404,  O405-O408,
Minibus,  OC500,  TOURO,  TOURINO,  MBC,  MULITEGO,  O500,  O500/OH,  OH,  OH368,  OF,  OF384,  LO,  O400,
FURTHER MODEL SERIES

Super Sports Car Support List:
SLR(199)

Mercedes Star Diagnostic MB SD C5 Language: English, Bulgarian, Danish, Greek, Spanish, French, Italian, Korean, Polish, Romanian, Serbo-Croatian, Turkish, Czech, German, Finnish,
Hungaria, Japanese, Dutch, Portuguese, Russian, Swedish, Chinese

Package Including:
1pc x C5 Multiplexer (New C5 Case)
1pc x OBDII 16PIN Cable
1pc x 38PIN Cable
1pc x 14PIN Cable
1pc x 8PIN Cable
1pc x Lan Cable

Benz C6 DoIP Xentry 2019.7 “No access authorization code” solution

This article is available with the solution to Benz C6 DoIP Xentry 2019.7 error ” No access authorization code”.

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Reason and solution:

Need to active Xentry, EPC WIS. No need DAS activation.

Steps:

Follow the pdf file on the desktop ” Open your SDconnect C4 2019.9 Guide“.
Note: the activation method is independent of version.
EPC WIS
Open”EWA net”

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Name admin
Password 12345

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Open”CarProKey”

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XENTRY Diagnosis

Open”ConfigAssist”

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Open Computer –Local Disk C-ProgramData-LicDir  copy “lic_key_2.dat”, rename “lic_key_2.x4711” Set to read-only file

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That’s all.

VXDIAG Benz C6 New Firmware Update Supports V2019.09 Xentry

Allscanner VXDIAG Benz C6 multi tool released new firmware and driver update in March 2019.  With the new update you can use the latest V2019.09 Xentry XODS software with the C6 multiplexer.

Fix bugs: parts of SCN coding failure HU5 in XENTRY
Fix bugs: Audio DoIP programming failure HU5 in XENTRY
Add: XENTRY 2019.03 compatibility
Add: XENTRY Diagnosis VCIRecovery, after connect VXDIAG Benz C6, go to VCIRecovery to choose proper software:

C:\ProgramData\VCX\Apps\BENZC6\VCIRecovery_XENTRY_201812.exe
C:\ProgramData\VCX\Apps\BENZC6\VCIRecovery_XENTRY_201903.exe

How to Update VXDIAG Benz firmware?
After install and configure Xentry XDOS software, install VX Manager and follow steps below:
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1.Update VCX Plus firmware to 1.5.2.0
Press Firmware Update
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2.Update DoIP firmware to 1.5.2
1) Update DoIP
2)Download firmware
3) Update
4) Finish DoIP firmware update
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3. Install BENZ C6 new driver 3.0.8.306
How to configure VXDIAG Benz C6 VCI?
Follow steps below to configure VCI.
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1. Open ConfigAssist, choose XENTRY Diagnosis VCI
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2.Press Configure
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3.Press Continue
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4.Press Continue
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5. Unable to detect StartKey, select Manually enter StartKey
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6. Manual enter StartKey and save
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7. Save StartKey sucess
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8. Select Couple VCI (Connect VCI)
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9. Configuration is done.
10. Restart computer
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You will see C6 Benz icon and VCI number after connection.
How to use VXDIAG C6 Benz VCIRecovery?
The new firmware adds VCIRecovery function with which you can exchange old and new Xentry software versions.
Note: The latest firmware supports latest XENTRY Diagnosis 03/2019. If you want to use older version pre-2018, need to exchange between the VCIRecovery.
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1. Run VCIRecovery on desktop and go to

C:\ProgramData\VCX\Apps\BENZC6
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Select proper VCI version to run your software.
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2. Press Update to run firmware update untill you succeeded.

Mb Star C3 for Benz Trucks & Cars 2018.09 version

Newest software: 2018.09

Multi-Language: English, French, Spanish, Portuguese, Italian, Japanese, Ruassian, Croatian, Czech, Danish, Dutch, Finish, Greek, Hungarian, Korean, Polish, Romanian, Swedish, Turkish, Chinese
MB Star C3 has past truck test. It can used to do benz trucks

 Mb Star C3 Functions:
1.1989~up to now Car, Bus, Truck, Sprint, Smart ;
2.All electric system Diagnostic;(Do not include flash code)
3.reading trouble code
4.erasing trouble code
5.live-data
6.adaptation
7.component testing
8.maintenance
9.information consultation
10.component location diagram
11.wiring diagram

Mb Star C3 New Features:
1.This version of MB STAR C3 can fit all computers,it is not only limited on IBM T30,provide great convenience to customers.It has one hard disk contain DAS and WIS system.
2.With a 7 meter RS232-RS485 cable,provide more convenience to garage when diagnose.
3.Every hard disk has it’s special number,have self-test function.Just give us the self-test report and the number,we will find out what’s the matter with this tool,avoid the shipping charge when this tool need fix.Great improvement!
4.What is most important, this mercedes star diagnostic C3 has past truck test.It can used to do benz trucks.

Mb Star C3 Testable System:
ENGINE
AUTO-SPEED
AIRCONDITIONAL SYSTEM
SRS
ABS
ASR
MPL
GM
BENZ ORIGINAL ANTI-THEFT
DASX SYSTEM
KEYZESS GO SYSTEM
OBD-II SYSTEM

Product Software Includes:
1.D-A-S: the automatically Diagnosis Assistance System ,Concise interface and straightforward operation with IBM high-quality computer can realize the quick and accurate code reading and the whole car system testing
2.W-I-S net: Workshop Information System Supply the whole view of the wiring diagram in a car,component location diagram and maintenance method. What you do is to enter the chassis number, and then you will get the manufacture data, engine configuration and the car model -all in detail.
3.EPC.net : Electronic Parts Catalog
4.ST Finder:Part location finder
5. STAR UTILITIES : the movement management system and self-test

MB Star C3 Supported Vehicle List:
Support Mercedes Benz Cars After Year 2000

Passenger Car Support List:
A(176),  A(169),  A(168),  B(246),  B(245),  CLC(117),  C(204)  C(203),  C(202),  190(201),  E(212),  E(211),  E(210),  124(124),  S(222),  S(221),  S(220),  S(140),  S(126),
E(207),  CLK(209),  CLK(208),  CLS(218),  CLS(219),  CL(216),  CL(215),  CL(140)  SLK(172),  SLK(171),  SLK(170),  SL(231),  SL(230),  SL(129),  SL(107),  SLS(197),
M(166),  M(164),  M(163),  G(463),  G(461),  E(212),  E(211),  E(210),  124(124),  S(222),  S(221),S(220),  S(140),  CLK(209),  CLK(208),  CLS(218),  CLS(219),  CL(216),
CL(215),  CL(140),  SLK(172),  SL(231),  SL(230),  SL(129),  SL(107),SLS(197),  M(166),  M(164),  M(163),  G(460),  GL(164),  GLK(204),  R(251)

Van Support List:
MB 100(631),  T1,  SprinterIII,  SprinterII,  SprinterI,  Sprinter900,  Citan,  Vito(639),  Vito(638), V(638),   Viano(639),  T2,  Vario,  Vaneo(414)

Truck Support List:
Actros963/4,  Actros2,3,  AtegoIII,  AtegoII,  AxorII,  Eonic,  Zetros,  Actros,  Atego Light,  Atego Heavey,  HPN M96,  Atron,  HPN M2000,  SKL,  FSK,  Further model series

Unimog Support List:
U20,  UGN,  UHN

Bus Support List:
TRAVEGO,  INTOURO,  INTEGRO,  CITARO,  CAPACITY,  CITO,  TOURISMO,  O350/O403, CONECTO,  O404,  O405-O408,  Minibus,  OC500,  TOURO,  TOURINO,  MBC,  MULITEGO,  O500,  O500/OH,  OH,  OH368,  OF,  OF384,  LO,  O400,  FURTHER MODEL SERIES

Super Sports Car Support List:
SLR(199)

Mb Star C3 Package List:
1x MULTIPLEXER
1x 16Pin OBD II Cable
1x 4Pin Cable
1x 38Pin Cable
1x 14Pin Truck Cable
1x COM Cable
1x RS232 to RS485 Cable
1x Serial Adapter Cable
1x Hard Disk  (optional)

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How to do SCN coding online with vxdiag Benz C6 for Mercedes 221?

Need:

1.Online SCN coding account

2.MB SD Connect C6(Can’t use C4/C5 software)

3.One computer with win7 8 10

 

Procedure:

Run Xentry newest version.

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Passenger cars W211 by automatically scanning.

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Press “F2” to determine the data.

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Again, click on”F2″ to determine the data.

DAS is initialized communication layer.

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Get the IMPORTANT NOTE on you should ensure enough power supply.

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Click on “Quick Test” and “F3”.

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Click on “ME 9.7”, then “F3” after reading the safety notes.

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Click on “F1” to back to click on “Control Unit adaptation”.

Choose “Variant coding”.

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Click on “SCN coding” then “F3”.

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Login with your user name and password.

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The 221 ME9.7 SCN coding has been completed successfully, choose “F2” to continue.

You can also choose print the test report.

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Click on “ESC” to exit VXC Benz software.

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Finished!

The Cheapest way to programming Nissan Consult 3 Plus

MB SD Connect C4 plus should be the best DOIP diagnostic tool,the new SDconnect C4 (1:1 clone of the original) is able to work for DoIP. It’s the only C4 that supports ethernet communication (DoIP). Tested no issues on new mercedes with doip.

 

MB SD Connect C4 Plus Feather:

1.When it upgrades the firmware, you don’t need to install the batteries as the old SDC4, which is convenient and avoid the damage to the hardware.

2.The Wifi will be automatically connected after starting on SDC4 and it is very stable. You can use the WIFI to surf the net and diagnose Benz, so the testing job can be finished remotely.

3.New SDC4 is made of superb craftsmanship and good quality, waterproof, shockproof and tamper-proof.

4.Can directly run the original software.Can run DTS and Vediamo engineering software.

5.Can work with the 24V truck. Skip to the last paragraph for sdconnect c4 plus coverage.

 

New SD C4 Plus 1:1 copy wins vxdiag c6 in:

vxdiag c6 also can be used to diagnose Benz DOIP, its software and driver are modified, and it can’t run the original software.

While 2019 SD C4 1:1 copy is able to run the original software.

 

New SD C4 Plus 1:1 copy wins old SD C4 in:

New SD C4 1:1 copy firmware update doesn’t need to install the battery, while old SDC4 needs.

 

2019 SD C4 Plus 1:1 copy Xentry test DOIP: No Issues

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SD C4 Plus 1:1 copy Mercedes Xentry Coverage:

Passenger car, Van, Truck, Unimogs, Busses, Super sports cars, Industrial major assemblies, Special procedures.

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Software introduction about 2018.12 MB Star SD Connect C4 C5

Newest version 2019.07 MB Star SD Connect C4 C5 diagnostic software has been tested and verified no issue with SD Connect C4/SD C5 multiplexer.

 

Software languages: Chinese, English, Croatian, Czech, Danish, Dutch, Finish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish & Turkish.

 

Software includes:

1.DAS 2019.07: the automatically Diagnosis Assistance System

2. Xentry 2019.07: New software released by Bennz Company after 04/2009 by diagnosis new cars.

3. WIS net 2019.07:Workshop Information System

Supply the whole view of the wiring diagram in a car, component location diagram and maintenance method. What you do is to enter the chassis number, and then you will get the manufacture data, engine configuration and the car model -all in detail.

  1. EPC.net 2018.09:Electronic Parts Catalog
  2. ST Finder:Part Location Finder options: 2008 and 2016
  3. STARUTILITIES :the movement management system and self-test
  4. SD MEDIA 2014
  5. PL72: 2018 Mercedes software with PL70
  6. Engineer Software:DTS monaco V8.03 And Vediamo V5.01.00 Support Offline Programming
  7. HHT Software for old cars

 

Xentry software display:

Note:

The 12.2018 MB Star SD Connect C4 C5 software can support HHT-WIN.But this HHT can only support some old Mercedes cars (before 1996). If you need to support all the old Mercedes-Benz (before 1996) please use 2016.06 MB Star SD Connect C4 C5 with HHT diagnostic software, this version with HHT software can support all the old Mercedes-Benz diagnostics.

 

How to activate 2019.07V MB Star DAS & Xentry ?Please check the link.