How to solve MB Star C4 System Error(s)”2221-32″ Internet Error

MB Star C4 is professional diagnostic and program tool for Mercedes Benz cars, trucks, buses, support models from 1996 to 2018. Some of our customers meet the problem when using the Xentry 2018.12 software. We can help to share you how to solve MB Star C4 SD Connect multiplexer System Error(s)”2221-32″ Internet Error.
SD C4, MB Star C4,

MB Star C4 for Mercedes cars trucks diagnosis and programming.

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Error Show:

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Solution by obd2tool tech team:

1. Reason of the System Error(s)”2221-32″ Internet Error: some application update automatically

2. Solutions: Connect us via email – sales@obd2tool.com, our tech will fix well for you via teamviewer.

Based on many different problems you may have during diagnosis and programming, our team can offer you good solutions or help you solve the problems. Welcome to your contact any time!

SDC4 setting failure and configuration don’t work

Solution to the failure of SD C4 setting and configuration don’t work.

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Unscrew

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This is correct wiring diagram.

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Right click on the icon “StartKeyCenter”, then “Properties” – “Find target”

On the desktop, right click on “StartKeyCenter”, then option “Properties” – “Find target” – “Mercedes Benz” – “Sdconnect ToolKit”, rename the last 3 folder, delete the final letter”x”

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At the right corner of the desktop, click “Administrator”.
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This toolkit is being initialized

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Click “00/Cable Accessible”

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Click on “Register / Configure”

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Update “CSD_2_11.zip”

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The system software was successfully updated.

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Back to update “Bootimage_2_3.zip”

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The system software was successfully updated.

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Back to click on “00/ Cable Accessible”

You see it’s accessible.

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Click on “Software update”, then “03 PMpic29_cpld13.zip”

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The system software was successfully updated.

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Check the information

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Back to the desktop, right click on “StartKeyCenter”, then option “Properties” – “Find target” – “Mercedes Benz” – “Sdconnect ToolKit”, rename the last 3 folder, add a suffix “x”

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Done

FAQ of MB SD C4 Functions, System Requirement and Activation

As a hot sale product in Obd2tool.com, MB SD C4 leads a heated discuss and consult. And now, we have collected some frequent asked questions about MB SD Connect C4 and sort them in functions, computer system and activation.

MB SD C4 Functions FAQ
Q: Does SD Connect 4 support SCN coding?
A: Yes,SD Connect 4 support SCN coding,but you should get the account yourself.

Q:MB SD C4 could read chassis number for Smart 1998, but unable to test ECU after connected with the car.
A: It needs login password when test Smart, we have DAS SMART Calculator to help calculate login password.

Q: Can SD C4 diagnose ML 270 2005 and A class W169 2007?
A: Yes, C4 could diagnose ML 270 2005 and A class W169 2007.

Q: Can SD C4 diagnose Mercedes Benz Trucks, 3335, 1823 and 1413?
A: Yes, C4 could diagnose Benz Trucks, 3335, 1823 and 1413.

Q: Can SD C4 diagnose and program for Mercedes Benz BUS body.
A: Yes, C4 could diagnose MB Bus body.

Q: Does MB SD C4 support W205, w222 and w906?
A: Yes, MB SD C4 can support w205, w222 and W906.

Q: Where to find Smart TAN CODE in the software of SD Connect 4?
A: Sorry, so far we have no Smart TAN code, advice you go to 4S store or original factory to consult.

MB SD C4 Computer system requirement FAQ
Q: Does SD Connect 4 contain SATA HDD?
A: There are three kinds of hard disk formats for SD Connect 4 , including: for Dell D630, for T30 and moveable hard disk, and only two kinds of format for SD C4 , including: for Dell D630and moveable hard disk. Do they contain SATA HDD? It depends on which kinds of HDD, please write a note which format you need when ordering.

Q:  Is SD C4 compatible with window7?
A: moveable hard disk version is compatible with WIN7, better Professional version. But suggest you not use WIN7, 90% sdc4 software get broken because of the usage of WIN7.

Q: I have blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.
A: make sure your Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q: When I click “Diagnostic” to find “Fingerprint ID” of SD Connect 4, I got an error” Internal error (3.17)- 3.89 You must contact the user help Desk “.
A: Check whether your computer is compatible with latest xentry software. If you choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if you choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

MB SD C4 Activation FAQ
Q: when I setup SD connect compact 4 hard disk; I got a message reading “No access authorization code! Please contact the Star diagnosis call center”.
A: It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active. As for how to get Hardware fingerprint, LAN-ID and HW-ID,

Q: When I open EPC of MSD Connect 4, I got error message “unable to start application program”, what’s the reason?
A: Firstly, make sure EPC is activated. Secondly, make sure enter EPC from “EPC NET EXPLORER ” and find out LAN ID, finally active it. (A part of users tend to directly start EPC from Xentry, this is not correct.) Still have got the same error? Please contact us for remote assistance.

Q: After I get MB SD connect c4 activation file, I have no idea how to use it, active by star utilities or by EWA NET?
A: We have video tutorial, please click column “Video” to watch. Important note: make sure enter EPC from “EPC NET EXPLORER” and find out LAN ID, finally active it.

Q: I insert the DELL D630 hard disk of MB STAR compact C4 into the computer and then turn on the computer; it asked me for administrator code, what is this code?
A: This administrator code is: User$star2004

Benz C6 DoIP Xentry 2019.7 “No access authorization code” solution

This article is available with the solution to Benz C6 DoIP Xentry 2019.7 error ” No access authorization code”.

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Reason and solution:

Need to active Xentry, EPC WIS. No need DAS activation.

Steps:

Follow the pdf file on the desktop ” Open your SDconnect C4 2019.9 Guide“.
Note: the activation method is independent of version.
EPC WIS
Open”EWA net”

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Name admin
Password 12345

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Open”CarProKey”

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XENTRY Diagnosis

Open”ConfigAssist”

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Open Computer –Local Disk C-ProgramData-LicDir  copy “lic_key_2.dat”, rename “lic_key_2.x4711” Set to read-only file

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That’s all.

The Cheapest way to programming Nissan Consult 3 Plus

MB SD Connect C4 plus should be the best DOIP diagnostic tool,the new SDconnect C4 (1:1 clone of the original) is able to work for DoIP. It’s the only C4 that supports ethernet communication (DoIP). Tested no issues on new mercedes with doip.

 

MB SD Connect C4 Plus Feather:

1.When it upgrades the firmware, you don’t need to install the batteries as the old SDC4, which is convenient and avoid the damage to the hardware.

2.The Wifi will be automatically connected after starting on SDC4 and it is very stable. You can use the WIFI to surf the net and diagnose Benz, so the testing job can be finished remotely.

3.New SDC4 is made of superb craftsmanship and good quality, waterproof, shockproof and tamper-proof.

4.Can directly run the original software.Can run DTS and Vediamo engineering software.

5.Can work with the 24V truck. Skip to the last paragraph for sdconnect c4 plus coverage.

 

New SD C4 Plus 1:1 copy wins vxdiag c6 in:

vxdiag c6 also can be used to diagnose Benz DOIP, its software and driver are modified, and it can’t run the original software.

While 2019 SD C4 1:1 copy is able to run the original software.

 

New SD C4 Plus 1:1 copy wins old SD C4 in:

New SD C4 1:1 copy firmware update doesn’t need to install the battery, while old SDC4 needs.

 

2019 SD C4 Plus 1:1 copy Xentry test DOIP: No Issues

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SD C4 Plus 1:1 copy Mercedes Xentry Coverage:

Passenger car, Van, Truck, Unimogs, Busses, Super sports cars, Industrial major assemblies, Special procedures.

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Software introduction about 2018.12 MB Star SD Connect C4 C5

Newest version 2019.07 MB Star SD Connect C4 C5 diagnostic software has been tested and verified no issue with SD Connect C4/SD C5 multiplexer.

 

Software languages: Chinese, English, Croatian, Czech, Danish, Dutch, Finish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish & Turkish.

 

Software includes:

1.DAS 2019.07: the automatically Diagnosis Assistance System

2. Xentry 2019.07: New software released by Bennz Company after 04/2009 by diagnosis new cars.

3. WIS net 2019.07:Workshop Information System

Supply the whole view of the wiring diagram in a car, component location diagram and maintenance method. What you do is to enter the chassis number, and then you will get the manufacture data, engine configuration and the car model -all in detail.

  1. EPC.net 2018.09:Electronic Parts Catalog
  2. ST Finder:Part Location Finder options: 2008 and 2016
  3. STARUTILITIES :the movement management system and self-test
  4. SD MEDIA 2014
  5. PL72: 2018 Mercedes software with PL70
  6. Engineer Software:DTS monaco V8.03 And Vediamo V5.01.00 Support Offline Programming
  7. HHT Software for old cars

 

Xentry software display:

Note:

The 12.2018 MB Star SD Connect C4 C5 software can support HHT-WIN.But this HHT can only support some old Mercedes cars (before 1996). If you need to support all the old Mercedes-Benz (before 1996) please use 2016.06 MB Star SD Connect C4 C5 with HHT diagnostic software, this version with HHT software can support all the old Mercedes-Benz diagnostics.

 

How to activate 2019.07V MB Star DAS & Xentry ?Please check the link.

MB SD Connect C4 computerlaptop issue (solved)

We have customer confuse about the MB Star C4 laptop issue. What laptop should i use and why Dell D630 laptop is most used? Can i use other laptops with SD Connect C4?

Solution from obd2tool
It depends on which format HDD you choose to buy
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If you buy Dell D630 internal hard drive/solid drive (we only have D630 format internal HDD currently), you should install internal HDD on Dell D630 laptop ONLY.

2.
If you buy external HDD, there is no laptop limitation. But make sure your laptop meets the requirement.
Star diagnostic External HDD/SSD laptop requirements:
CPU 2.0
RAM 2GB

better with COM port, if it does not have COM port, you can buy Z-TEK USB1.1 to RS232 Convert Connector (if use MB Star C3) to transfer.
If you use laptop lower CPU2.0 with external HDD, the HDD works but runs rather slow. BTW,external HDD does not support WiFi wireless connection.

Both our customer and engineer tested and verified Dell D630 laptop is the most safe option.

Our Dell D630 configuration:
Brand: Dell
Type: Laptop/Notebook
Screen Size: 14.0
Memory (RAM): 2000 Processor Type: Intel Core 2 Duo
Primary Drive: DVD+/-RW Processor Speed: 1.80 GHz
Processor Configuration: Dual Core
Memory: 4GB

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SD Connect C4 “Internal Error CSD DLL not found”

Can somebody help me? I bought the Mercedes-Benz SD Connect C4 diagnostic system. Then the first cat (real car) I hooked up to this is what came up.
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Solution shared by customer:

I fixed it.
Updated firmware in MB SD C4 interface and new key.

DAS Developer mode add Cruice control to Vito viano W639

For adding cruise control on vito viano w639
It is not my discovery, i find that on internet.

Add cruisecontrol / limiter to your Vito/Viano W639 it’s configuration.
This should work for all W639 till AJ08

In DAS Developer mode tested version 10-2008)

Used with MB SD C4 multiplexer

In engine control unit:
Entwicklungen (Development data) ->F3
Password : flexecu ->F3
Steuergerate – Anpassungen (Control unit adaption) ->F3
Steuergerate-Anpassungen (Variantencoderierung) ->F3
VCD_Transporter->F3
a Pop-up tells you : “Mindest eine Codiereinstellung ist ungultig” confirm -> OK

Here you will find the option settings
write down the line that is blue.
For example : NSG or NAG_Klima_Wasserstandschalter

Now we search for the string that contains the same options + Tempomat and Begrenzer
So that will look like : NSG or NAG_Tempomat_v-Begrenzer_Klima_Wasserstandschalter
Once you find it , click it and confirm with ->F3
“Soll die Codierung in Steuergerat ubertragen werden ?”->F3
JA or YES->F2 to proceed

Now we log out the engine ecu and go to the :
Instrument Cluster ( Kombi instrument) (Magnetti Marelli)

Steuergerate-Anpassungen (Variantencoderierung) ->F3
Variantencoderierung Algemeine Daten->F3
Scroll down untill you see “Limiter” set to Ja or Yes ->F3
F2 -> F1 -> F1
Ansteuerungen -> Gesamstliste aller Ansteuerungen ->
Scroll down untill you see the line : Steuergeraet Resetten (PowerON-Modus) (FN_Reset_SG_Power_ON)
Press F3 and confirm again with F3
Now you will see the “Kombiinstrument” reboots

Cruise control coding is added succesfully to your W639 now

Benz eCOM DoIP vs. MB SD Connect C4 Diagnostic Scanner

Look here: What’s the difference between Benz eCOM DoIP diagnostic tool and MB Star diagnostic SD connect c4 multiplexer?

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In summary,

New car: eCom DoIP
eCom – laboratory\development tool. Most cheap and light. Can’t be used with DAS\HHT vehicles. Need luck with kline communication. Need to be specially setup on any diag sw installation.

Normal: Clone MB SD Connect C4
SDConnect – workshop\robust tool. Most universal in use. The only limitation is kline communication in Vediamo from ver5* Easy to setup. In most cases work as is.

Good to know:

Actia eCOM DoIP Box Multiplexer Kit supports DoIP for the latest E and S series, and it’s perfect for Mercedes COMAND NTG5, NTG5s1, NTG5s2, NTG5.5

ECOM is the diagnostic and swipe communication interface used by daimler-benz’s production and r&d department. It supports the after sales diagnostic software Xentry, Vediamo, and the Monaco DTS, the exclusive development software, with higher access rights than SDconnect (C4).

ECom supports the CAN/DoIP network, which CAN be used for the diagnosis and brushing of new car audio and video entertainment systems. Vediamo for Mercedes engineers is an engineering software used by Mercedes engineers to develop diagnostic software, that is, Xentry and DAS now in use is developed based on Vediamo and delivered to general after-sales dealers. For this reason, using the Mercedes super engineering version is open to all diagnosis /coding/retrofit/flashing programming features. It is possible to add or reduce SA codes freely without going through VEDOC(the process of the original factory applying for modifying the equipment code), so as to achieve the purpose of modifying the vehicle equipment, such as adding SA500 electric rearview mirror.

Xentry and DAS Developer mode, commonly known as: exploit data engineering version after 2010, has added many restrictions on functions. Therefore, people may encounter that the vehicle version is too new to enter the control unit, or they cannot make any special modifications after entering the control unit. For example, the w204/212 2012 meter may need to be configured in the regional language, or turn on other convenience functions.

The database of diagnosis /coding/retrofit/flashing for the Mercedes engineer version USES the Xentry database, so the Mercedes engineer version is dependent on the Xentry version. As long as the database is new, the Mercedes engineer version can use the V4.00 version on the new model, and compact3 & SDconnect does not support the ODX document. The latest V5.00 supports ODX files with eCom. It is recommended to use eCom with DoIP function, which is faster and more stable.